About Us & Contact Info
Questions on hours, book orders, knitting questions, gallery questions, etc. may all be directed to us by phone, 715-635-6811 or email, northwind@northwindbook.com. (Our fax is 715-635-4336)
We look forward to hearing from you, and, of course, seeing you in the store.
Owner/Manager: Carol Blizzard Dunn
Staff: Kathy Shattuck
Lisa Mikula
Eva Apelqvist
Brittany Gormong
Alene Peterson
Hours: Monday to Friday 9 to 5:30
Saturday 9 to 5
Sundays (May through December) 11 to 3
(we are closed Sundays from January through April)
Refund Policy:
- Books and other products in brand new condition may be returned within one week of purchase for a refund, credit, or exchange. Items must be accompanied by a receipt. After one week, these items may only be returned for store credit or exchange (must still be accompanied by a receipt and be in brand new condition)
- Google eBooks are refundable for 7 days after purchase only if there is a technical problem with the eBook. Please notify us immediately, and we will pass the issue on to Google support. Google eBooks are not refundable due to customer error or confusion, examples of which Google defines as customer purchasing the Google eBook into the wrong Google Account, purchasing the wrong book, expecting to be able to use it with an Amazon Kindle, or not being satisfied with the Google eBook experience.
- Unopened yarn not needed for a project may be returned any time for cash refund, store credit, or exchange.
